Privacy Policy

Mascotland.ie (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish and EU data protection laws.

1. Who We Are

Website: https://mascotland.ie
Business name: Mascotland.ie
Contact email: info@mascotland.ie

For the purposes of data protection law, Mascotland.ie is the data controller of your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

a) Information You Provide Directly

When you complete a booking or contact form using Fluent Forms, we may collect:

Full name
Email address
Phone number
Event date
Event location
Event details (type of event, age group, number of guests, selected services)
Any additional information you provide in message fields

b) Automatically Collected Data

When you browse our website, we may collect limited technical data such as:

IP address (anonymised where possible)
Browser type
Device information
Pages visited

This data is collected via Google Analytics and is used only for statistical and performance purposes.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

To respond to booking and contact enquiries
To manage and confirm event bookings
To communicate with you regarding our services
To provide the requested mascot entertainment services
To improve our website and services
To comply with legal or regulatory obligations

We do not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contractual necessity – to provide and manage bookings and services
Legitimate interests – to communicate with you and improve our services
Legal obligation – where required by law
Consent – where you have explicitly provided it (e.g. contacting us via forms)

5. How We Store and Protect Your Data

Your personal data is stored securely using:

Secure WordPress hosting
Fluent Forms data storage
Password-protected systems and access controls

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or disclosure.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

6. Sharing Your Data

We do not sell, rent, or trade your personal data.

Your data may be shared only with:

Trusted service providers (e.g. website hosting, form processing tools)
Legal or regulatory authorities where required by law

All third-party providers are required to comply with GDPR and protect your data.

7. Third-Party Services

We use the following third-party services:

Fluent Forms – for processing booking and contact form submissions
Google Analytics – for anonymised website usage statistics

These services may process limited data in accordance with their own privacy policies.

8. Your Data Protection Rights

Under GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies. For full details about how cookies are used and how to manage them, please refer to our Cookie Policy.

10. Data Retention

We retain personal data only for as long as necessary:

To provide services
To manage bookings
To comply with legal and accounting obligations

When data is no longer required, it is securely deleted.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

Mascotland.ie
Email: info@mascotland.ie
Website: https://mascotland.ie